neil/sample_fedi_terms
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update dispute resolution to provide for good faith attempts to resolve an issue before bringing a claim

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Neil Brown 2025-06-19 10:21:39 +01:00
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sample_terms.md
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@ -16,10 +16,14 @@ These words and phrases have the following meanings in these terms:
"Moderation Policy": the policy at [url], which sets out our approach to moderation of the Community.
"Claim": any claims, disputes, or other matters arising from, out of, or in connection with, these terms.
"Governing Law": the laws of [England and Wales].
"Courts": the courts of [England and Wales].
"Complaint Address": [insert the email address to which a user must raise a compliant, claim etc.]
"Service Address": [insert the address which a registered user must use to commence legal proceedings]
## These terms apply to registered users
@ -60,9 +64,9 @@ If you do not do these things, or if we are required by law to do so, we may do
* terminate your account
* share your Content and information that we hold about you with courts and law enforcement agencies, if we reasonably believe that it is necessary for us to do so to safeguard ourselves, the Community, other users of the Community, or you
## Your Content
## How we host, share, and remove your Content
Nothing in these terms gives us ownership of your Content.
Nothing in these terms gives us ownership of your Content. Whoever owns the Content retains ownership.
When you upload Content to the Community, you automatically grant us a non-exclusive, transferable, royalty-free licence solely to operate and maintain the Community. This includes:
@ -74,9 +78,11 @@ If you delete your Content, your licence to us, in respect of that Content, ends
## Dispute resolution
These terms, and any claims, disputes, or other matters arising from, out of, or in connection with, them, whether contractual or non-contractual, are governed by the Governing Law and subject to the exclusive jurisdiction of the Courts.
These terms, and any Claims, whether contractual or non-contractual, are governed by the Governing Law and subject to the exclusive jurisdiction of the Courts.
To bring a claim, you must serve us with the claim form within 12 months of the date on which the cause of action accrued, to the Service Address.
To bring a Claim, you must first attempt to resolve the Claim with us in good faith. To do so, you must contact us at the Complaint Address, with sufficient information about your Claim to enable us to try to resolve it with you.
If the Claim remains unresolved, to bring legal proceedings, you must serve us with a claim form relating to the Claim within 12 months of the date on which the cause of action for the Claim accrued, to the Service Address.
## General terms